Online Self-Service Portal
Leak Alerts have changed to new Water Usage Alerts
The new Water Usage Dashboard is here! This new platform replaces Leak Alerts and offers utility customers more flexibility in tracking water usage by monitoring and setting personalized thresholds for multiple properties. Residents and business owners can monitor water usage on any device at any time. If you were a Leak Alerts subscriber, you must set personalized thresholds on the new dashboard to continue receiving alerts.
Learn more at stalbert.ca/waterusage.
If you don’t have a MyCity account, you can register for one by continuing to the next screen.
The City of St. Albert's MyCity system allows residents and local businesses to register for and manage the services they receive from the municipality. Presently available services include:
- Business licence registration, renewals, records and billing
- Dog licence registration, renewals, records and billing
- Utility service records, water usage and billing
- View assessment and taxation records
- Homeowner Permits – Download the application process guide
Some MyCity functions may be limited in older versions of Internet Explorer. For the best experience, we recommend using the latest versions of Chrome, Firefox or Microsoft Edge.